May. 17th, 2012

deborahjross: (Jaydium)
Are the reader reviews on Amazon.com better or worse than those penned by professional (and often academic and "litrary") reviewers? Or are they a completely different ball of wax?

In an article, "Amazon Killed The Book Reviewer Star," Gregory Ferenstein writes:

“The democratization of reviewing is synonymous with the decay of reviewing,” lamented Professor of English Morris Dickstein, “The professional reviewer, who has a literary identity, who had to meet some editor’s exacting standard, has effectively been replaced by the Amazon reviewer, the paying customer, at times ingenious, assiduous, and highly motivated, more often banal, obtuse, and blankly opinionated.”

Others have implied that Amazon contains far worse than uncritical literary buffoons; Cornell professor Trevor Pinch, discovered systemic corruption within the ranks of top 1,000 Amazon reviewers, many of whom are given perks for good reviews or abstaining from bad ones.

But, if Amazon really is a literary cesspool, why did Dobrescu and his colleagues find that consumer reviews were nearly identical, on average, to professional critics, (under conditions when professionals would not be biased)? The likely explanation is what social scientists call the “wisdom of crowds.” A randomly selected consumer reviewer is no match for a professional reviewer, but the average opinion of all laymen is less biased than an expert.

This fact was famously discovered by Sir Francis Galton, who found that crowds of people were astonishingly good at guessing the weight of a cow, despite individual guesses being all over the map. Stupid answers are tossed around the actual right answer in equal proportion, marking the truth like treasure on a map surrounded by circular dots.


Regardless of the quality or positivity/negativity of Amazon reader reviews, conventional wisdom is that they affect sales because once a book has received a certain number, it gets into Amazon's suggestion algorithms ("Readers who liked this book, liked that other book...")

So if you haven't posted a review of your favorite author's book (how about mine - Jaydium and Northlight?) this is a great time to do so!

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Deborah J. Ross

November 2020

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